Esty is an e-commerce platform similar to Amazon or any other e-commerce group. What makes it different from other platforms? The difference lies in the mode of production of the items sold on this site. Etsy offers a platform for handmade crafts and items as compared to its mass-produced counterparts. Etsy gives the craftsman/seller access to over 35 million customers who are specifically interested in handmade and vintage products.

Here in Etsy, you can find artisans and crafters from all over the world, each with their unique crafting style and artistic conception. You can find all kinds of items be it toys, beauty products, furniture, jewelry paintings, and other kinds of funny items on Etsy. If you are looking for an item or a gift that stands out from the industry products, Etsy is the perfect destination for you.

In this article, we are going to discuss the login problems due to various factors which are common to every large-scale online website and find out their solutions.

Factors leading to Login problems?

In this article, we are going to list all possible factors that can lead to errors during Login along with their solutions.

  • Incorrect Login Details(User ID and Password)
  • Unauthorized access to your account.
  • Suspension of the account by Etsy.
  • Network issues.
  • Jammed browser Caches & Cookies.

1. Incorrect Login Details (User ID & Password).

The most common Login error- incorrect Login details. Either you have inserted the wrong User ID or your password typed is wrong or it can be both. And the solution is simple- recheck your login details, correct them and then try to login again.
In case you forgot your password then try to reset the password of your Etsy account. You will find Forget Password option on your login page, click on this option and just follow the next instructions.

2. Unauthorized access to your Account.

Another reason that may cause login failure is that your Etsy account is temporarily locked. Why is this? It’s because of unauthorized access to your account. You may find it familiar to the situation when you receive notifications from Google if you are accessing your Google account from other devices. Etsy sends security emails periodically to avoid unauthorized access to your account.

So how do you unlock your account? It’s quite simple, Etsy will send you a security mail containing a One-Time Password(OTP) or a unique security code. Using this code, you can remove the lock from your account.

Through these security notifications and unique security codes, Etsy adds a layer of protection to users data & privacy

3. Suspension of the account by Etsy.

Login problem occurs if you face suspension of your account by Etsy. Generally, a user’s account is suspended if they violate the Etsy Terms & Conditions either accidentally or intentionally.

In case of suspension of your account, Etsy will send you an email regarding this matter. You can respond to the Etsy Support Team through this email and file an appeal against the suspension of your account.

4. Network Issue.

A good internet connection is necessary for a smooth user experience. Faulty network connectivity can also lead to login failure. Whether you have an internet connection using Cellular Data or a WIFI connection for accessing the Etsy platform, it must be stable.

To fix the network connection, you have to check the network configuration setting, and if you don’t understand just Reset the setting to their default. So if a login error occurs due to network issues you can try resetting your network settings.

5. Clearing the jammed Browser Caches and Cookies

If you have ever cleared your browser caches & cookies you can see the immediate leap of performance in web browsing. Thus clearing caches & cookies is also a very common method to resolve login problems.

To clear the caches & cookies on your Google Chrome Press Ctrl + H to open your history tab. Click on the Clear browsing data option on the left side of the tab and erase the cache & cookies. If you are using a smartphone app to login then you have to clear the app cache and cookies.

Other ways to solve the problem

Restarting the device.

One big reason why restarting will fix so many problems is that it will clear the Random Access Memory (RAM). While we are working on any device, we open and close many programs. There were many logs and temporary caches created in the background process which we do not know about.

You can close your PC and open it again, then try to login into your Etsy Account. You can do the same process if you are using a smartphone app to login.

The magical thing is that restarting works most of the time on any electronic gadget. This process is one of the simplest, oldest, and effective ways to troubleshoot a problem.

Contact Support Team

If any of the above solutions don’t work for you then it is recommended to contact the Etsy support team. You can try contacting them through email or on the website. Visit Etsy homepage, scroll down to the bottom and click on the Help Center option and follow the instructions.


In any site that requires having a personal account either be it a social media site, shopping platform, or even the Income Tax department login issue is a common problem that all users have to face.

There can be various reasons that lead to such login errors. This article is written to find out the factors causing login problems and propose a solution to fix such factors. We hope that you can find your way to fix the login problem you face from the above-mentioned solutions.

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